2024 Quality Management Summit -- Empathy's Echo and Closing Remarks

This presentation aims to provide an in-depth exploration of the Virginia Consumer Advisory Committee (VACAC) and its pivotal role in ensuring that the voices of people living with HIV/AIDS are integral to the development and implementation of healthcare services across Virginia. Established in 2017, VACAC serves as a conduit between consumers, the Virginia Department of Health (VDH), and service providers, fostering a collaborative environment to enhance the quality of care. The presentation outlines VACAC's mission, goals, structure, and various initiatives planned for 2024, emphasizing the importance of consumer engagement in influencing health promotion and quality of life initiatives. Through active participation, training, and local projects, VACAC strives to empower consumers, ensuring their perspectives significantly shape HIV services across the state.